Privacy Policy

Last updated: Sep 10, 2024

This privacy policy applies to your use of Confession Room and the software, content, and services provided through the website, its subdomains (the “Website”), and the Confession Room iOS application (the “App”).

The terms “Confession Room,” “us” or “we” refers to WANWU LTD, a software company who designed and built Confession Room, incorporated and operating in London, UK.

The term “device” refers to the device which is used to access our services including but not limited to computers, smartphones and tablets.

The term “you” refers to the user of our services.

We are committed to protecting your privacy. This Privacy Policy describes how we collect, store, use, and share information through our Services. Before you begin using the services, please carefully read the privacy policy. By downloading the app, it will be deemed and should be deemed that you have fully read and agreed to all the terms of this policy, especially the legality and validity of the terms that draw your attention. You may use the services provided by this software after agreeing to this policy. You should not claim or demand, on the grounds that you were not reasonably alerted to the relevant terms or did not fulfill the obligation to explain in accordance with your request, that the relevant terms are illegal or invalid before a court or any other third party. If you do not agree to these terms, please do not use the services.

If you have any questions, please contact us at info@nawacares.com.

1. Information We Collect

1.1. Information You Provide

By using our services, you may provide us with the following information:

1.2. Automatically Collected Information

The Confession Room app is committed to your privacy and only collects minimal data necessary to ensure the app functions properly and provides a seamless experience. Here's what we collect:

2. How We Use Your Information

2.1. Use of Your Information

We use your information for the following purposes:

2.2. Sensitive Information

The service allows you to input sensitive information that may be subject to special protection under applicable laws. This section explains how we use and protect sensitive information.

3. How We Process Your Information

User’s conversation information with the AI chatbot in Confession Room is processed through our servers to generate responses, and during this process, we do not retain data. We do not use your privacy information for the AI model training.

4. How We Secure Your Information

We employ various industry-standard security technologies and measures, including data encryption techniques, to help protect your data from unauthorized access, use, or disclosure. Despite our utmost efforts to ensure data security, no technology, data transmission, or system can guarantee 100% security. Agreeing to this agreement implies that you accept this risk and acknowledge that Confession Room assumes no responsibility for any accidental data leaks. In the event of a security breach leading to accidental or unlawful data destruction, loss, alteration, unauthorized disclosure, or access, we will promptly notify you.

5. Data Retention

We will only retain some of your data for as long as necessary to fulfill the purposes for which we collected the information, including meeting legal, accounting, or reporting requirements. In determining the appropriate retention period for personal information, we consider the amount, nature, and sensitivity of the personal information, the potential risks of unauthorized use or disclosure of your personal information, the purposes for which we process the personal information, and whether we can achieve those purposes through other means, as well as applicable legal requirements.

6. Your Rights and Choices

6.1. Unsubscribe from Marketing Communications

You can choose to unsubscribe from marketing-related emails and other communications by following the unsubscribe instructions or links provided in the communications we send or by contacting us through the “Contact Us” section below. You may still receive non-marketing emails related to the service.

6.3. Right to Erasure

You can request the deletion of your personal data. We will comply with the principles of integrity and confidentiality, so to delete data, please contact us through in-app customer service or the email provided at the end of this document. Please note that all personal data provided to us based on your consent will be deleted, and we will not retain any data related to you.

7. Limitation of Rights

The company, at its reasonable discretion, reserves the right to take appropriate legal actions against anyone who violates relevant laws and regulations or the terms of this agreement. The company has the right, according to its own judgment, to cease the transmission of any content that violates the law and has the right to take appropriate legal actions against anyone violating these terms, including but not limited to removing content that is illegal, infringing, inappropriate, etc., terminating the membership of the violator, blocking their use of all or part of the services provided by this software, and, in accordance with laws and regulations, preserving relevant information and reporting to relevant authorities. If the judicial department confirms that the company’s judgment on the software is incorrect, the user agrees that the company will not be held responsible for any consequences arising from it.

8. Third-Party Providers and Their Services

We cannot control the privacy and data protection policies of third parties, and such third-party content is not bound by this policy. Before providing personal information to or through third-party content, please refer to the privacy policies of these third parties.

Our product is developed based on DCloud uni-app (5+ App/Wap2App). During the runtime of the application, we may collect your device’s unique identifiers (IMEI/android ID/DEVICE_ID/IDFA, SIM card IMSI information, OAID) to provide statistical analysis services. We use application launch data and exception error logs to analyze and improve performance and user experience, providing better services to users. For more details, please visit the “DCloud User Terms.”

Notification service provider: Notification technology services are provided by Merit Interactive Co., Ltd. We may provide device information such as device platform, device manufacturer, device brand, device identifier, application list information, network information, and location-related information to Merit Interactive Co., Ltd., for the purpose of providing you with message push technology services. When pushing messages to you, we may authorize Merit Interactive Co., Ltd., to adjust the link and mutually activate the closed SDK push process, ensuring that you can promptly receive the messages we push to you. For more details, please visit its “User Privacy Policy.”

In order to provide you with more comprehensive and high-quality products and services, we may integrate software development kits (SDKs) from our partners. Please refer to the third-party SDK collection of personal information list for details.

9. Changes to the Privacy Policy

Our services and business may undergo changes from time to time. Therefore, we reserve the right to update or modify this privacy policy at any time and without prior notice. We encourage you to check this page regularly to stay informed about the latest information regarding our privacy practices.

Please contact us at info@nawacares.com to ask us any questions regarding the Privacy Policy or our Services.

Last updated: Sep 10, 2024.